About Joe Scarpetta

Joe is the architect of the systems that The Scarpetta Group develops. He started working with FileMaker over 20 years ago, helping businesses streamline their companies’ processes and creating applications to make them run more effectively.

3 Simple marketing hacks to attract more customers

We all need to market our services or products to gain visibility and encourage sales, but in order to optimize opportunities, you need to be seen by the right audience. Your target market should already be clear to you, but if it isn’t, try asking what problem your product solves and who most encounters that [...]

2020-08-26T05:15:15-04:00By |

How to streamline your sales process

It goes without saying that you need sales in order for your business to survive. But for a business to thrive, you need to build fantastic funnels and streamline the sales process from start to finish (and after). We’ve got a post in the pipeline on how to build winning funnels, but for now, [...]

2020-08-26T05:10:53-04:00By |

5 of our favorite fun digital distractions

On the surface, it may seem counter-intuitive for us to be recommending ‘wasting’ time, when we’re all about the efficiency and productivity in our line of business. But research continues to show that people are far more productive when they take regular breaks and have a little R & R time. And you know what [...]

2020-07-28T14:42:56-04:00By |

Boost business by automating processes

Efficiency isn’t always about working harder, it’s about working smarter and in order to do so, you need to eliminate as many time-consuming processes as possible. You’d be forgiven for assuming that this is common knowledge, but the sheer number of businesses that still use manual processes that could be automated is quite surprising. In [...]

2020-07-28T14:42:56-04:00By |

Top tips on building and maintaining customer relationships

Customer relationships should be your number one priority, the customer, after all, is the one keeping your business alive. Having a solid CRM in place in order to manage your customer relationships is vital and Jarvis CRM boasts the ability to store and manage your customer information as well as automate and streamline processes. [...]

2020-07-07T10:02:13-04:00By |

Why even small teams should be using a CRM

Having the right customer relationship management (CRM) system will help your team and your business no end by streamlining processes and identifying leads as well as managing and storing your customer and lead information. All too often, smaller businesses feel they needn’t utilize a CRM as the team is able to manage without one. [...]

2020-07-07T10:01:08-04:00By |

5 Productivity Hacks for Working from Home

A huge number of us are now experiencing working from home for the first time, and not everyone is finding it a piece of cake. Even for remote working seasoned pros like us at The Scarpetta Group, it’s tough at times, especially in the current climate of uncertainty. Of course, when it comes to [...]

2020-07-07T10:04:51-04:00By |

FileMaker Devcon 2019

FileMaker Devcon 2019 The FileMaker Developer's Conference will be held in Orlando, FL at the Gaylord Palms Resort from August 5-8th. This will be my 18th consecutive Conference, over 20 years with FileMaker, and 11+ years as a company. We have been exhibitors at the conference for the past 6 years. We love catching [...]

2019-07-26T17:53:13-04:00By |

9 Ways to Increase CRM User Adoption Rates

A CRM is the hub of your organization, streamlining your business processes to increase productivity and sales. Most companies recognize the value of a CRM, and according to CRM Magazine, 91% of companies with 10 or more employees have a CRM. However, a study by Merkle Group Inc. found that CRM initiatives have a [...]

2019-05-28T14:11:07-04:00By |
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