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Joe Scarpetta

About Joe Scarpetta

Joe is the architect of the systems that The Scarpetta Group develops. He started working with FileMaker over 20 years ago, helping businesses streamline their companies’ processes and creating applications to make them run more effectively.

What to Look for in a CRM

A CRM is more than a way to track sales. It allows you to see what types of leads are converting to customers, uncover what activities are driving sales, automate tasks, provide better customer service, and streamline your business processes to boost profitability. A CRM is the hub of your business, the tool that [...]

2018-12-04T10:47:11-04:00By |

4 Ways You Can Streamline Business Processes with FileMaker

Your company’s profitability is tied to your efficiency. The more productive your business is, the more you’ll be able to do with the same amount of resources. Streamlining business processes is something that all successful companies are focused on right now. Thanks to advances in technology, companies can automate and reduce costs, simultaneously freeing employees [...]

2018-11-27T16:59:34-04:00By |

Celebrating 10 Years!

A decade of discovery, inspiration, hard-work, and coffee. I remember the first time I had ever heard of FileMaker®. It was 1996 and I was sitting in the office at Cape Cod Life magazine with a list of instructions on to how to print the labels for a mailing list in FileMaker 2.1. I [...]

2018-10-09T12:16:38-04:00By |

Why Use FileMaker® Instead of an Out-of-the-Box CRM Solution

If you’re looking for a CRM solution to improve your company’s processes and productivity, you’re spoiled for choice. Capterra, a site that reviews software, lists over 400 products under the CRM category. And Gartner reported that in 2017, worldwide customer relationship management (CRM) software revenue overtook the previous leader, database management systems (DBMSs), making [...]

2018-09-06T15:55:29-04:00By |

8 Reasons FileMaker is the Best Platform for a Small Business CRM

FileMaker is an easy-to-use and flexible platform for creating a CRM solution that’s customizable and cost effective for small businesses. It allows you to bring the many different components of the sales and customer service processes together under one roof. FileMaker gives businesses improved access to data and a more efficient workflow. Business owners [...]

2018-08-31T12:01:30-04:00By |
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